Your username for www.firstchoice-cs.co.uk (this website) will be the email address that you have given us (this may be the same email address you used to log into the legacy website, but you will need to create a new password).

If you are unsure of which email address we have on record for you, please contact your First Choice Customer Experience advisor who will confirm or create it on the system for you. You do not need to register for a new user account.

You should have already received an email with a link to reset / create a password. If you do not have this email but have had your username confirmed by our team, please visit the reset password page and enter that email address there. You will receive an email shortly after with a link to create your password.

To login to your user account, visit www.firstchoice-cs.co.uk and click the “My Account” button at the top of the page, or go straight to the login page. Enter your email address and new password to login.

If you are unable to login, please contact your First Choice Customer Experience advisor who will be able to advise you.