Ability to work on your own initiative and as part of a team is essential and you will be expected to provide a high level of efficiency and integrity as required by the Finance Director. Experience within a credit control team is desirable. This role requires building and maintaining strong relationships with both internal and external customers to ensure the smooth running of accounts. In addition, you must possess the relevant experience and ability to provide a service of excellence in line with First Choice Mission Statement and Core Values.

Key Duties

  • Taking a proactive role in managing and collecting debts
  • Process customer credit card transactions and refunds
  • Receipt allocation and reconciliation of prepaid accounts
  • Process BACS, Cheques, C/C, cash receipt transactions & prepayments to customer accounts
  • Liaise with Customers and internal departments to resolve customer queries
  • Assist in the collation and dispatch of customer statements and Reminders
  • Assist the business in the daily Monitoring and controlling of the sales ledger accounts including on Hold /Credit Limits and overdue
  • Provide customer POD’s/ Copy Invoices and proof of export documentation as required
  • Assist the accounts department in achieving cut off times and month end closure of all areas.
  • Providing administrative support to the team
  • Any other Ad hoc duties directed by the Line Manager or the Finance Director

Essential Skills

  • Excellent communication skills both verbal and written
  • Accurate, Efficient and Organised with the ability to prioritise tasks as needed
  • High level of attention to detail
  • Ability to work with high volumes and to strict deadlines
  • Professional, confident and diplomatic when liaising with others
  • Ability to maintain strong relationships with external customers and internal colleagues
  • Knowledge and experience of Microsoft Office and accountancy software

Please send your CV application to hr@firstchoice-cs.co.uk with your salary expectation.