Parts Town UK are dedicated to developing close partnerships with leading equipment manufacturers, enabling us to offer the UK’s largest stock of OEM spares across catering, refrigeration, bakery and laundry, and connecting customers, dealers and manufacturers across the industry.

How Customers Benefit From Our Manufacturer Partnerships

Easier Access to Essential Parts

Working with all manufacturers from major global brands to smaller niche operations allows us to provide a full range of recommended, critical and out-of-production parts that are required for equipment service and maintenance in the field. From our distribution hub, we have a wide in-stock availability allowing us to deliver a single solution for all, helping you to source what you need quickly.

Genuine Parts

When choosing spare parts, the OEM option is always the best one for your business; offering the safest, most reliable operation and maximising the uptime of the equipment.

At Parts Town UK we don’t settle for anything less than the highest quality for our customers, which is why all parts, consumables and accessories we offer are genuine and come direct from the OEM (original equipment manufacturer).

Working closely with manufacturers from across the globe enables us to provide easy access for customers to these genuine OEM parts.

Dedicated Customer Support

Our customers don’t just receive access to the UK’s largest stock of OEM spare parts, we also offer support with part identification, access to equipment manuals and technical advice and training for qualified service professionals, which we gain through our partnerships with OEMs.

How Equipment Dealers Benefit From Our Manufacturer Partnerships

We aim to always be connected with dealers, giving them exclusive access to equipment training and demonstration days, as well as ensuring they are the first to be updated on new product launches and parts manuals.

As exclusive partners of numerous equipment manufacturers, we invest in parts in order to increase our stockholding, allowing us to constantly boost our same-day ship rate. Our partnerships also enable us to provide technical resources for engineer training.

Our warranty coverage enables efficient and effective procedures so that claims are easier and can be processed in a clear and simple manner.

How Manufacturers Can Benefit From Partnering With Us

As champions of the OEM, we advocate the use of genuine spare parts and aim to support equipment manufacturers and their customers as much as possible. Utilising streamlined stocking processes which reduce the use of the manufacturer’s resources, we can ensure your parts supply is fully managed.

Our MDPs allow manufacturers to focus on innovation, manufacturing industry-leading appliances and growing equipment sales, while our team manages all aspects of parts sales. Parts Town UK are here to be an extension of our manufacturer partners brands, ensuring that our mutual customers consistently receive outstanding service when purchasing genuine OEM parts.