Delivery Information

All orders for UK delivery placed before 5pm which are in stock are despatched the same day for delivery the next day.  We can only guarantee that they will be despatched as we are in the hands of our delivery partners. Please see their service guarantees.

Orders placed for large, fragile or heavy items (over 30Kg) may be subject to additional charges.

Orders placed for delivery outside the UK may be dependant on export documentation and additional carriage charges will apply.

Options available for the despatch of your orders are listed below.

Collection

For customers wishing to collect orders we offer a 1 hour call and collect service, which means you can place your order and it will be ready for collection in 1 hour, reducing waiting times.

UPS Standard (Usually Next Day) is offered as standard with premium timed express delivery options available.

Service Guarantees - UPS Standard*

Mainland of England, Isle of Wight, Wales, Northern Ireland, Jersey, Guernsey, Isle of Man, Dublin and the following Scottish postcodes:

AB1–AB3, AB9–AB16, AB21–AB36, AB39, AB41–AB43, AB51–AB54, DD1–DD11, DG1–DG14, EH1–EH49, EH51–EH55, FK1–FK21, G1–G5, G11–G15, G20–G23, G31–G34, G40–G46, G51–G53, G60–G69, G71–G78, G81–G84, KY1–KY16, KA1–KA26, KA29–KA30, ML1–ML12, PA1–PA19, PH1–PH14 and TD1–TD14.

* Deliveries to UK destinations outside these guaranteed service areas will receive a priority service, but no guarantees will apply. For further information refer to UPS Standard Conditions, and confirm details when ordering.

Timed Guaranteed Services*

Mainland of England (excluding the Isle of Wight), Wales and the following Scottish postcodes:

AB1–AB3, AB22–AB30, DD1–DD11, DG1, DG2, DG11–DG14, EH1–EH49, EH51–EH55, FK1–FK21, G1–G5, G11–G15, G20–G23, G31–G34, G40-–G46, G51–G53, G60–G69, G71–G78, G81–G84, KY1–KY16, KA1–KA26, KA29–KA30, ML1–ML12, PA1–PA19, PH1–PH14 and TD1–TD14.

* Deliveries to UK destinations outside these guaranteed service areas will receive a priority service, but no guarantees will apply. For further information refer to UPS Standard Conditions, and confirm details when booking.

Highlands of Scotland:

For the purpose of Service guarantees, the Highlands of Scotland are defined as the following towns, regions and postcode areas. Deliveries to the Scottish Highlands will receive a priority service but no guarantees apply.

AB37, AB38, AB44, AB55, AB56, Aberlour, Acharacle, Achnasheen, Alness, Appin, Ardgay, Argyll, Argyllshire, Arisaig, Aviemore, Avoch, Ballachulish, Ballindalloch, Banff, Bealy, Berriedale, Boat of Garten, Bridge of Orchy, Brora, Buckie, Cairndow, Caithness, Campbeltown, Carrbridge, Colintraive, Connel, Corrour, Cromarty, Dalmally, Dalwhinnie, Dingwall, Dornoch, Dunbeath, Dunoon, Elgin, Fochabers, Forres, Forsinard, Fort Augustus, Fort William, Fortrose, Gairloch, Garve, Glenfinnan, Golspie, Grantow-on-Spey, Halkirk, Helmsdale, Inveraray, Invergarry, Invergordon, Inverness, Inverness-shire, Isle of Bute, IV1, IV10–19, IV2, IV20–IV28, IV3, IV30–IV36, IV4, IV40, IV5, IV52–IV54, IV6, IV7, IV8, IV9, Keith, Kinbrace, Kingussie, Kinlochleven, KW1, KW10–KW14, KW2, KW3, KW5, KW6, KW7, KW8, KW9, Kyle, Lairg, Latheron, Lochailort, Lochgilphead, Lossiemouth, Lybster, Macduff, Mallaig, Morayshire, Muir of Ord, Munlochy, Nairn, Nairnshire, Nethy Bridge, Newtonmore, Oban, PA20–PA40, PH19–PH26, PH30–PH41, Plockton, Rogart, Rosshire, Rothesay, Roy Bridge, Spean Bridge, Strathcarron, Strathpeffer, Stromeferry, Sutherland, Tain, Tarbert, Taynuilt,Thurso, Tighnabruaich, Tomatin and Ullapool.

Published : 27 September 2013 05:42