Media Centre

Feature Article

First Choice Expanding to Boost Customer Support

4th March 2016

The First Choice Group plans move into new purpose built building to support current and future planned capacity growth in spare parts supply, engineer training and additional customer support.

The company has recently announced the relocation to a new purpose built facility located on the Kingswood Lakeside Employment Park in Cannock, Staffordshire. The building will provide First Choice with a much needed new HQ facility to service the needs of their expanding business.

The site will provide a building totalling 100,000 sq ft with a three storey office, incorporating several commercial kitchens for training purposes, overlooking the existing lake. The new premises will provide capacity for increased customer support, engineer training and customer support services across the company.

It is also ideally located next to the M6 and M6 Toll road, which means that delegates attending events and training at First Choice can easily access the site via a major road link and the new site will offer ample parking spaces for visitors.

The new office space will allow the company to increase capabilities in key areas, such as the parts automation centre and the engineer training facilities. The new building will also allow the multiple teams to expand to support the growth of the company.

The First Choice Group is committed to providing award-winning customer service and the planned expansion will enable further business developments which will enhance the overall customer support experience. For the company, customer satisfaction is key and maintaining the existing level of high standards is essential.

These are exciting times for the company and for the local area of Cannock, with Councillor George Adamson, leader of Cannock Chase Council, welcoming the move.

He said: “This is great news for Cannock, it will mean more jobs for local people and that is always a huge positive point. We have been working with First Choice to help them move into the Kingswood Lakeside Employment Park and so far things are going smoothly.”

First Choice company Director, John Whitehouse explains the exciting new plans for the company: “We have been established for 16 years now and First Choice has become a familiar name in both the commercial catering industry and the local area.

“The business has seen double digit growth every year, moving to larger and larger premises in the process and it’s still expanding!

“The firm is outgrowing its current headquarters on Swaffield Park and is intending to move to a new three -storey premises and warehouse, built on the newly finished second phase of the Kingswood Employment Park in early 2017.”

Leave a Reply

Your email address will not be published. Required fields are marked *

At the heart of catering equipment service