When Next Day Delivery is Not Fast Enough
18th January 2011
We are proud of our standard delivery service of next day delivery for stock items ordered before 4.00pm. But we realise that even this does not meet the needs of every business and we are happy to discuss how we can better meet your needs.
For instance with Partsflow we can offer an In-Night delivery service to arrive pre 07.00am direct to the boot of your service engineers vehicle or an alternative pre-arranged secure collection point, including the nationwide network of ‘Pick-Up’ and ‘Drop-Off’ points.
A number of our customers use the ByBox option. With this system parts are distributed through the ByBox network overnight, allowing engineers to collect them at a local drop box at 8am the following morning. Engineers can also return parts via the drop box to be automatically routed back to First Choice.
With 18,000 drop boxes at 1,350 locations around the UK engineers will have a ByBox drop box in close proximity to them, no matter where they are in the UK. This ensures convenience and efficiency for engineers.
ByBox can also integrate their system with their customers’, enabling complete visibility as to where parts are. This entire operation is managed by the ground-breaking Thinventory™ platform which has the benefits of providing real time Proof of Delivery data and electronic PoD updates via email.
Tom Chandler, Director of Fleet & Purchasing, Wessex Group Ltd says “We have used the services of ByBox successfully for over six years to distribute parts to our maintenance engineers. ByBox offer us an efficient, cost effective solution to transport parts to where they are needed.
A part that is ordered today is collected from our parts supplier First Choice Catering Spares Ltd the same evening, delivered to our engineers lock box or van that night and can be fitted the next day.”
Richard Holland, Supply Chain & Purchasing Manager, Millers Vanguard also uses ByBox, “This extra service has really given us another option to show our customers that they come first”